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Customer Support Portal

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Request Portal Accessportalaccess@alloutsecurity.com (click for Portal Help)

Request Academy Accessacademyaccess@alloutsecurity.com

Administration

SPC Requestsspc@alloutsecurity.com Licensing Administrationlicensing@alloutsecurity.com Customer Contracts & Commercial Termscontracts@alloutsecurity.com Accountingaccounts@alloutsecurity.com Compliance & Legalcomplianceofficer@alloutsecurity.com

Sales & Partnerships

Salesinfo@alloutsecurity.com Webinarswebinar@alloutsecurity.com Partnershipspartners@alloutsecurity.com

Global office locations

ALLOut Security is the brand name for the Gate Software group of companies. We are a software house committed to delivering value-generating software solutions for the global JD Edwards community.

United Kingdom

Gate Software Ltd

Innovation House
4 Molly Millars Close
Wokingham
RG41 2WY
United Kingdom

EuropeAustraliaNew ZealandMiddle EastAfrica

USA

Gate Software Inc

8400 E. Prentice Ave.
Suite 1500
Greenwood Village
CO 80111
United States

North AmericaLatin AmericaCanadaAsia

Cookie name	Default expiration time	Description
_ga	2 years	Used to distinguish users.
_gid	24 hours	Used to distinguish users.
_ga_<container-id>	2 years	Used to persist session state.
_gac_gb_<container-id>	90 days	Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.

visitor_id<accountid>	The visitor cookie includes a unique visitor ID and the unique identifier for your account. For example, the cookie name visitor_id12345 stores the visitor ID 1010101010. The account identifier, 12345, makes sure that the visitor is tracked on the correct Pardot account. The visitor value is the visitor_id in your Pardot account. This cookie is set for visitors by the Pardot tracking code.
pi_opt_in<accountid>	If Tracking Opt-in preferences is enabled, the pi_opt_in cookie is set with a `true` or `false` value when the visitor opts in or out of tracking. If a visitor opts in, the value is set to `true`, and the visitor is cookied and tracked. If the visitor opts out or ignores the opt-in banner, the opt-in cookie value is set to `false`. The visitor cookie is disabled, and the visitor is not tracked.
visitor_id<accountid>-hash	The visitor hash cookie contains the account ID and stores a unique hash. For example, the cookie name visitor_id12345-hash stores the hash “855c3697d9979e78ac404c4ba2c66533”, and the account ID is 12345. This cookie is a security measure to make sure that a malicious user can’t fake a visitor from Pardot and access corresponding prospect information.
lpv<accountid>	This LPV cookie is set to keep Pardot from tracking multiple page views on a single asset over a 30-minute session. For example, if a visitor reloads a landing page several times over a 30-minute period, this cookie keeps each reload from being tracked as a page view.
pardot	A session cookie named pardot is set in your browser while you’re logged in to Pardot as a user or when a visitor accesses a form, landing page, or page with Pardot tracking code. The cookie denotes an active session and isn’t used for tracking.

Cookie name	Default expiration time	Description
_ga	2 years	Used to distinguish users.
_gid	24 hours	Used to distinguish users.
_ga_<container-id>	2 years	Used to persist session state.
_gac_gb_<container-id>	90 days	Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.

visitor_id<accountid>	The visitor cookie includes a unique visitor ID and the unique identifier for your account. For example, the cookie name visitor_id12345 stores the visitor ID 1010101010. The account identifier, 12345, makes sure that the visitor is tracked on the correct Pardot account. The visitor value is the visitor_id in your Pardot account. This cookie is set for visitors by the Pardot tracking code.
pi_opt_in<accountid>	If Tracking Opt-in preferences is enabled, the pi_opt_in cookie is set with a `true` or `false` value when the visitor opts in or out of tracking. If a visitor opts in, the value is set to `true`, and the visitor is cookied and tracked. If the visitor opts out or ignores the opt-in banner, the opt-in cookie value is set to `false`. The visitor cookie is disabled, and the visitor is not tracked.
visitor_id<accountid>-hash	The visitor hash cookie contains the account ID and stores a unique hash. For example, the cookie name visitor_id12345-hash stores the hash “855c3697d9979e78ac404c4ba2c66533”, and the account ID is 12345. This cookie is a security measure to make sure that a malicious user can’t fake a visitor from Pardot and access corresponding prospect information.
lpv<accountid>	This LPV cookie is set to keep Pardot from tracking multiple page views on a single asset over a 30-minute session. For example, if a visitor reloads a landing page several times over a 30-minute period, this cookie keeps each reload from being tracked as a page view.
pardot	A session cookie named pardot is set in your browser while you’re logged in to Pardot as a user or when a visitor accesses a form, landing page, or page with Pardot tracking code. The cookie denotes an active session and isn’t used for tracking.