Mitchells & Butlers Increase Efficiency with ALLOut
Mitchells & Butlers Increase Efficiency with ALLOut
Last month, we caught up with Joshua Hunt, M&B’s Application Support Analyst, to touch base on what impact our software has had on helping the company achieve their objectives. We discussed installation, security project success, the positive impact on IT efficiency and process workflows, GRC goals achieved and future-proofing initiatives.
Client in Focus
Throughout its history of more than 125 years (1898-present), Mitchells & Butlers has pioneered sustainable growth strategies for its restaurant, property, and investment operations, establishing market leadership with over 44,000 employees. Their property department oversees activities for 1,700 establishments, advising on asset management, brand growth, investment, acquisitions, development, and transactions.
M&B approached AOS to manage a host of risk mitigation and compliance challenges. Their business needs included:
- Faster user and role review processes directly from E1.
- Manage and improve data visibility on user status (active, inactive, disabled).
- Strengthen Segregations of Duties (SoD) and management workflows.
- Overcome role sequencer challenges.
- Automate role design, security and audit reports to streamline compliance and risk management.
The solution was a stronger internal control environment that made life easier for their IT team. Merging small individual roles into SupeRoles and resolving role sequencer conflicts via automation proved very effective, something they’ve since maintained. Focusing on small groups of roles, time-testing, and then moving on. AOS is also now an integral part of their daily processes when it comes to setting up new users. They add 10–15 roles to a single role in just a few clicks! They’ve used this approach across all departments – nearly every single standardized job role that uses E1 has its own SupeRole, which makes life so much easier.
“I’d give it a solid 10 for efficiency and cost-effectiveness! It makes the admin side of JDE so much easier, and I have saved hours of IT time too so I can’t fault it at all! AOS has decreased the turnaround time on role assignment and access tickets, plus decreased our manual efforts when it comes to audit outputs. We get positive feedback from front end users now. No more looking between different E1 tables just to get the data in the right format. When it comes to being cost-effective, we can now create new security records and add them to new roles completely in-house, rather than push that task out externally at a chargeable cost.”
