Building a Culture of Success in JDE: 2023 in Review

2023 saw the JDE community thrive, and we are thrilled to have been a part of that journey in diverse ways. From technology adoption...

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Building a Culture of Success in JDE: 2023 in Review by Dr. Frosoulla Kofterou

Taking stock of business performance is crucial to planning a successful future. 2023 saw the JDE community thrive, and we are thrilled to have been a part of that journey in diverse ways. From technology adoption, innovation, partner networking to operational and customer success, here is a brief look at the highlights.

Customer Success

As a customer-centric company your success is our mission. That is why in 2023 we made innovative advancements to the ALLOut Customer Portal. These enhancements have elevated our customers’ support landscape to new heights, providing key pillars of business support that amplify ROI long after onboarding.

Upskilling and Learning Support
💡 25+ Feature Implementation Videos
💡 Searchable Product Knowledgebase & Chatbot
💡 JDE & ALLOut Training Academy
💡 Training Workshops

Proactive Support
💪 Advice on Business Success and Objectives
💪 Service Provider Partner Recommendations

Software Support
💽 Product (software and documentation) Change Requests
💽 Software Downloads with Upgrading/Documentation on Deliverables

Customer-Led Innovation: AOS Academy & Beyond

Providing high-value solutions for JDE users is what drives our efforts to deliver upskilling pathways via the ALLOut Academy. In 2023 academy subscriptions hit a record high as customers signed up for ongoing access to technical support, training and professional certifications in IT, Finance, and Audit.

Courses help users maximize AOS functionality across all business units, based on best practice and governance initiatives. Guidance on feature benefits include streamlining user provisioning, enhancing user productivity, access change control, security, role and menu design, SoD conflict resolution, critical access management, reporting and more.

Scalable Success

Discovering the ways customers are using our solutions to meet business objectives, complete projects and build solid growth strategies has been more inspiring than ever. Adding modules as required is how customers embrace the cost-effective scalability we provide. Throughout 2023, we saw customers accelerate a range of security projects by customizing their AOS plans to suit their unique JDE instances in innovative ways.

“ALLOut's software allowed us to gain an overview, quickly locate gaps and then build a completely new and more transparent system.”

Matthias Freitag Team Lead JD Edwards E1 CNC at HRI IT-Consulting GmbH.

Business Sector Growth

JD Edwards is trusted extensively by both public and private sector businesses, and AOS is delighted to have expanded its customer base across both in 2023. Providing more customers with the confidence to secure their JDE data, while meeting governance initiatives worldwide is what drives us. Business leaders have been using our agile solutions to pilot the necessary changes required to comply with evolving regulations including SOX, DORA, and CLERP 9, while fortifying their internal control environment.

Partners

With out-of-the-box functionality, easy maintenance screens, and extensive guided tutorials AOS is an industry preferred security suite with an effective simplicity that delivers. Depending on the scale of an organization, customers may require advisory services and additional resources to implement project objectives. Oracle validated JDE partners provide all this and more while helping customers avoid the cost of designing custom JDE solutions.

2023 has been phenomenal for growing our JDE partner network that now includes 40 + IT service partners globally, providing customers with resources, expertise and support for all types of JDE implementations. Collaborations have proven so successful that we aim to expand our network even further in 2024, across USA, Asia Pacific (including Australia & NZ) and Europe.

“C&C group, a longstanding ALLOut customer, approached us with resource issues regarding a security re-design and audit objectives. We referred them to our partners Version 1, whose expert team designed a great acceleration package that included getting the most out of their ALLOut Security software.”

Stefanos Stylianou – AOS Partner Manager

JDE’s Global Community

As the JD Edwards community grows worldwide, the AOS team has embraced opportunities to be a part of the expansion in many ways. 2023 has been a great year for product innovations, sharing industry insights, education, engaging with user groups, and presenting customer success stories.

Product Innovation and Integration

When it comes to product innovation, the future of security, risk management and governance keeps getting brighter. JD Edwards Release 24 brings enhanced automation, reporting and user productivity tools for seamless operations, cloud migration and business resilience. A top priority for our best-in-class developers in 2023 has been to deliver software updates and version releases (4.1.3) that both leverage and align seamlessly with JDE’s latest advancements.

Education and Webinars: elevating ROI and User Productivity

Getting the most out of JDE releases, product updates and enhancements requires knowledge and upskilling. In 2023 AOS took leveling up to new heights. As well as updating academy resources, our industry experts offered webinars that drilled down on security, audit and compliance features, cloud migration, and project acceleration strategies.

Event Spotlight

BLUEPRINT 4D (Dallas)

Be Consistently On-IT with your JDE Audit

Digital Trust in Transformation: How can Tech Leaders Anticipate Risk

INFOCUS (Denver)

How Global Manufacturing Company H&R Group is Redefining their Security (Matthias Freitag, H&R Group).

4 Key Projects for Your JDE Security Strategy (Linda Nelson AOS)

Printpack’s Road to Delivering Compliant System Access (Christel Craig, MBA, PMP, Printpack, Inc.)

Understanding the Practical Applications of Security in JD Edwards (Mohammad Nour, Hoffman Corporation)

Building Customized Dashboards with Real-Time SoD & Critical Access Alerts (Stefanos Stylianou ACIM AOS)

Club Utilisateurs Oracle (Paris)

Stefanos Loizou (Director of International Sales, AOS) & Stephanie Rey (Licensing Manager, AOS)

SCUG (Laguna Hills)

The Silver Lining to your Cloud Migration

PLUG (Packerland User Group)

Change is a Balancing Act

Version 1 Oracle User Group (Birmingham UK)

Overcome Common E1 Security Management & Reporting Challenges.

OBUG (Oracle User Group the Netherlands)

Scherpenhuizen: Security and Compliance Success (AOS and OBUG SIG Leader Filip Plettinck)

HUG (Houston)

Eliminate Risk in JD Edwards

Educational Webinars - Watch On-Demand Here!

Be Consistently On-IT with your JDE Audit

How to Easily Streamline Your JDE E1 Security Processes with GSI

Do More with ALLOut

Control Evolving Risk & Deliver Compliance Effectively

Automate Information & Monitor Risk Efficiently

The Silver Lining for your Cloud Migration

Key Projects for Your JDE Security Strategy

Inspired by our customers' successes, partner collaborations and product advancements, we aim to venture into further growth and expansion within the JDE space moving forwards. Stay tuned for more in 2024!

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